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Southern Motor Boats - Heart Of The Solent

 
 
Southern Motorboats
Test Reports

Liz West & Mick Black – September 2007
Our association with Southern Motorboats over the last few years has always been a pleasure and an ever increasing expense!

From our beginnings with the Merry Fisher 695 that we brought through Tom in Poole to our current baby, the Prestige 36 which was purchased this year at Southampton, your companies approach has always been professional, yet we also feel a part of the ‘Southern family’ as when we call it’s nice to be recognised and greeted with first name terms. Well done Martin, your sales team are well trained in answering all our questions whenever we phone in, and they also happen to make an excellent cup of coffee if we call into the office. (The biscuits always help too).

Nothing is too much trouble for your staff to deal with and of course with a new boat snags always arise but are generally dealt with promptly and most importantly your sales team do try to keep us informed at all times.

We have no hesitation in recommending Southern to anyone, whether it is a new or used boat.

Peter Paniccia & Hilary Doxford - August 2007
We wish to express our sincere thanks and gratitude to you and all your staff at Southern Motorboats, whether it is Head Office, Poole or latterly Weymouth. All your staff have conducted themselves in a proper, caring and understanding way, prior, during and after the purchase of our boat. We are thankful we chose Jeanneau and Southern Motorboats.

It is wonderful to find a company that still has old time values in a modern and fast developing industry. This, we are sure is brought about by your very strong team. Their spirit and common goal shines through at all of your locations. Also, we wish to add our congratulations to you for your recent award of worldwide Jeanneau dealer of the year – a well deserved accolade.

We would like to pass on our grateful thanks to Jeanneau for their unequivocal support throughout the contract and post delivery of Lydina. As you know we have had a few hicc-ups along the way. Your support and that of Jeaneau have helped us to achieve what to so many is just a dream. Furthermore, the professionalism and after sales care in dealing with our queries and problems is as good if not better than any I have encountered throughout 40 years in business.

We are more than happy to recommend Southern Motorboats and Jeanneau. As time goes on we continue to be amazed and delighted at how well the 46 performs and seems to fit around us keeping us safe and snug, yet with space, our confidence grows every time we go out in her. We have definitely made the right choice. To all of you – Thank you.

David & Sandra Griffiths - August 2007
Having recently purchased a new Prestige 32 we would like to communicate to you how impressed we have been with the service we have received from your team. Whilst everyone has been most helpful and friendly we would like to mention three people in particular. Tim was our first contact at Southern Motorboats and he has looked after us exceptionally well throughout the process. Tim could always be relied upon to respond to any query we put forward and his organisation in getting everything ready at the handover was excellent.

Prior to this purchase, our experience of after sales at two other dealerships had not been good. However, Lisa has done a brilliant job both at handover and since in keeping us regularly informed on warranty issued responding to our emails and getting warranty work completed on time in what has been pretty awful weather.

Last but not least we have been very impressed by the way Martin has continued to monitor our satisfaction with our new boat. Again our previous experience in this area had not been good, managers had either shown lack of interest after purchase or handed the problem to someone else. Martin has always found time to discuss any issues with us and we are most grateful for the interest he continues to show.

Having a new boat in the marina has already attracted a number of visits from our friends and we would have no hesitation in passing on our experience of dealing with Southern Motor Boats to them which in some cases we have already done so. Would you please pass our thanks to Tim, Lisa and Martin as well as the rest of the team  for the friendly and helpful manner they have shown us over the last few weeks.

Mr John R Percy Prestige 32 –  January 2007
I would like to express my sincere appreciation of the most professional and friendly service that I have received from everybody at Southern Motorboats. As with most new boats there will inevitably be minor snags needing fine tuning, and these were indeed very minor and were dealt with speedily and efficiently. I look forward to a long association with your excellent team, and wish you all every success in the future, you certainly deserve it.

Mr Parris Bliss Merry Fisher 580 – April 2006
Dear Mr Dineen, This is just a short e mail to let you know that having recently purchased a new boat from your company that I would let you know I was very impressed with the professional service provided by two of your staff based at Salterns Marina, Poole.

Mr & Mrs Eddie Grant Prestige 32 – May 2006
Dear Martin, We thought we would send you this short letter to thank you, Lisa and all other members of your staff who assisted in our purchase of the Prestige 32 (Miss MacCash).  As you are aware this is the first real boat we have purchased and to be honest, you and your team could not have made it easier for us.                                                                          
From the first day we met you and Lisa at the London Boat Show everything has slotted into place like a jigsaw puzzle.  We appreciate that we didn’t give you much time to get things organised for the dates we had given you and I’m sure it made your co-ordination much more difficult, but you did it and everything was done without a hitch.  I would also like to thank you for sorting the one problem I did have with the Raymarine in such a short time.

Mr & Mrs Colin Hession Merry Fisher 655 Cruising – May 2006
We had a very good hand-over of the boat in Southampton, with no hitches, & one of Southern Motorboats’ excellent skippers accompanied us to Poole.  All in all, I think you can be well pleased with your agent’s team – they are all enthusiastic ambassadors for Jeanneau.

Prestige
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